How can we help?

A question about a sale?

For opening times, prices or a last-minute cancellation, check the organiser’s link on the sale page. They’re the best source for what’s happening on the day.

Spotted incorrect information? Use the correction form on that sale’s page to send it for review.

Need help signing in?

Reset your password using the email address on your account. If you’ve lost access to that email, contact support so we can check ownership.

Manage or claim a listing

Sign in to update a sale you already manage. To claim an existing listing, send support its link and evidence that you organise it, such as the event’s official website.

We check ownership before transferring editing access. Never send a password.

Payments or privacy

Manage an existing subscription from your organiser dashboard. For a billing question or a request about your personal information, contact support.